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Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Room Assignments
Please assign your guests to their rooms. Nominate their names to each room.
You have nominated multiple rooms; please note that the arrival/departure dates and payment details must be the same for all rooms. If these details are different, please consider separate bookings.

Hotel Information

Reservations: Our reception is available around the clock. For any reservation queries, please contact 08 9429 8088 or email

Cancellation policy: Cancellations must be received by 2:00PM the day prior to arrival to avoid incurring a cancellation fee. Non-arrivals and cancellations made less than 24 hours prior to arrival will incur a charge of one night’s accommodation. Exceptions may apply to promotional bookings, where the cancellation policy will vary.

Check in and check-out: Our check-in is at 2:00PM and check-out is at 10:00AM.

Pets: With the exception of assistance animals, such as guide dogs, no pets or animals are allowed on Swan River Hotel premises. Guests found with pets in their rooms will be charged a fee of $250, in addition to the cost of any damage caused by the animal.

Parking: Complimentary car parking is available for Swan River Hotel guests – please list your car on the registration upon check-in. You acknowledge that parking at Swan River Hotel in a public area which is shared with other persons. Accordingly, Swan River Hotel does not accept any responsibility for the loss or damage to any personal belongings or vehicles left on any part of Swan River Hotel premises.

Unless otherwise agreed in writing, if a vehicle is left on Swan River Hotel premises after the guest has departed, Swan River Hotel reserves the right to have the vehicle towed at the guest’s expense.

Smoking policy: All our rooms are non-smoking (including e-cigarettes). Smoking of any kind is only permitted within designated outdoor areas on Swan River Hotel’s premises and must be at least 6 meters away from any accommodation buildings/wings. A minimum cleaning charge of $500 applies if smoking occurs in the room, in addition to any fees incurred by Swan River Hotel if emergency services are called.

It is an offence to tamper with any fire alarm or to intentionally/recklessly give any false alarm of fire.

Terms and Conditions & Privacy Policy: You can download a copy of our Terms and Conditions or Privacy Policy here:

Terms and Conditions
Privacy Policy

Liquor Control Act 1988: Hotel Licence - Licence Number: 6010001040

Licensee: International Catering and Accommodation, 1-13 Epsom Avenue, Ascot WA 6104
Warning - Under the Liquor Control Act 1988, it is an offence:

  • to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or
  • for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises


Interested in more information about our rooms? Head over to our Hotel Rooms page for more information.