Check Availability


Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Room Assignments
Please assign your guests to their rooms. Nominate their names to each room.
You have nominated multiple rooms; please note that the arrival/departure dates and payment details must be the same for all rooms. If these details are different, please consider separate bookings.

Guest Portal

Whilst Swan River Hotel’s reception is available 24/7, in order to allow our guests more convenience and to make our check-in process faster while also reducing the risk of COVID-19 transmission, Swan River Hotel provides a pre-check-in facility through our Guest Portal.

Login to Guest Portal




If you do not have an existing profile with us or are accessing the portal for the first time, you will need to enter your reservation number, last name, and arrival date to login to the portal. You will then be prompted to set a password for your guest profile.

Once you have successfully logged in, you can:

  • View your past, current, and future reservations.
  • Add any additional guests to your reservations.
  • Update your arrival time.
  • Download invoices from your past reservations.
  • View our Terms and Conditions.
  • Update your personal contact details, including updating your photographic identification document.
  • You can pre-check-in up to two (2) days before your arrival date.

If you encounter any issues, please contact us on 08 9429 8088 or email us at